What Changes?

 

 


A change in one of these elements might be significant, but that change in one area will often affect other elements. For instance, if a company develops new features for the phone app that controls your thermostat, employees may have to be trained on that technology, and a new area of focus may have to be created on the organizational structure to support the new focus.These changes can affect four elements within an organization:

  • Technology. Changes in the way inputs are transformed into outputs, such as machinery, work processes, delivery of goods and services to clients.
  • Product or service. Changes in the product or services delivered to customers, such as new product, improved products, customized products.
  • Administration and management. Changes in how companies are organized and managed, including changes in mission, structure, policies, etc.
  • People or human resources. Changes in employee behaviors, skills, and attitudes, as well as personnel changes.


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